Refund Policy
At Kudo Assam, we strive to provide a seamless experience for all our members, participants, and students. However, we understand that certain situations may require refunds. Please read our refund policy carefully before making any payments.
1. Membership & Registration Fees
- All membership and registration fees are non-refundable once the application is processed and approved.
- If an application is rejected by Kudo Assam, a full refund will be initiated within 7-10 working days.
2. Event & Tournament Fees
- Refunds for event or tournament registrations will only be considered if the participant withdraws at least 7 days before the event date. A processing fee of 10% will be deducted.
- No refunds will be provided for last-minute cancellations (within 7 days of the event).
- In case of event cancellation by Kudo Assam, a full refund will be issued within 10 working days.
3. Training Fees
- Training fees paid for any Kudo programs, workshops, or coaching sessions are non-refundable.
- If a training session is canceled or rescheduled by Kudo Assam, participants will be offered a rescheduled session or a credit for future programs.
4. Merchandise & Digital Products
- Refunds or exchanges for merchandise (such as uniforms, gear, and accessories) will be accepted only if the item is defective or damaged upon delivery.
- Requests for refunds must be made within 7 days of receiving the item.
- Digital products such as e-books, online courses, or subscriptions are non-refundable once accessed.
5. Refund Processing
- Approved refunds will be processed through the original payment method within 7-14 working days.
- Customers must provide proof of payment and valid reason for requesting a refund.
For any refund-related queries, please contact us at kudoaxomassociation@gmail.com